Friday, January 30, 2009

Try this

Something unusual happened to me yesterday.

And yet it was something I've been encouraging others to do for years. Do you know about small courtesies and their impact?

Dubai is a city not known for it's considerate drivers, everyone seems to want to forge their own way through the congested traffic as if they, alone, have priority. That's just the way it is. And when you do get to your destination, the next issue is parking !

I'd parked my car and walked to the ticket dispensing machine, coin in hand, to take my ticket for the hour-long parking limit. Another driver was standing at the ticket machine and having deposited his coin, collected the ticket which was printed out.

He then turned to me - and gave me the ticket.

Small courtesy - so easily done and yet not often enough.

I've been suggesting in my presentations for years that if you arrive at a ticket dispensing machine (at the deli section of the supermarket, for instance) at the same time as someone else, take the ticket and give it to the other person.

And now this was happening to me, in a foreign country and by a man from a different culture to mine.

I thanked the man and gave him my coin so he could print a ticket for himself. I then shook his hand and we smiled.

How often do you make a genuine connection with a stranger ?

It's easy to do - and if we all did this regularly, we could change the world.